Privacy policy

Privacy Policy

Last updated: 20 February 2026

At Refresche Teeth Whitening (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase from our Shopify store. 

1. Information We Collect

We collect personal information you voluntarily provide when you:

  • Create an account

  • Place an order

  • Sign up for our newsletter

  • Contact us for support

This may include your name, email address, telephone number, billing and shipping address, and order details. We do not store your full payment card details — these are processed securely by our payment providers. 

We also collect non-personal information automatically, such as device, browser, and website interaction data through cookies and similar tracking technologies to improve your shopping experience. 

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate important account or order updates

  • Personalize your shopping experience

  • Respond to customer service inquiries

  • Improve our website and products

  • Send promotional messages if you’ve opted in

We may also share order details with courier partners for delivery purposes. 

3. Cookies & Tracking

We use cookies and tracking tools to:

  • Remember items in your cart

  • Analyse site traffic and performance

  • Understand user preferences

You can disable cookies through your browser settings, though this may affect some site features. 

4. Third-Party Services

We may share your information with:

  • Payment processors

  • Website hosting and analytics services

  • Shipping and courier partners

These third parties are required to keep your data confidential and secure. We do not sell your personal information to outside marketers. 

5. Data Security

We use industry-standard security measures to protect your personal information. Sensitive data is encrypted using SSL technology and stored on secure servers. 

6. International Transfers

Your data may be transferred to and stored in locations outside your province or country. Where applicable, we take reasonable steps to ensure adequate protections are in place. 

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or correct your data

  • Request deletion of your data

  • Opt out of marketing communications

Contact us at info@refrescheteethwhitening.co.za  to exercise these rights. 

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will be revised when changes are made. 

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@refrescheteethwhitening.co.za

Phone Number: +27 60 823 2744

Address: 42 Raats Drive, Table View
Cape Town, 7441